Concrete Information
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Concrete Information
We at S&S Outdoor try very hard to ensure that for many years to come, you will have a long lasting, high quality concrete flatwork inside and around your home. Whether it is your driveway, front porch, sidewalk, patio, garage or basement floor, we will do everything we can to provide excellent craftsmanship. Each employee at S&S Outdoor are trained to prepare, set up, place and finish concrete to the highest of industry standards. We work hard to keep up to date on the latest products and techniques as well as work with our suppliers and concrete producers to provide you with the highest quality materials.
EXPECTATIONS
Cracks
Yes, concrete does crack. We do not like it either, but in most cases, it is bound to happen. This is why we install crack control joints where the concrete is most likely to crack. If the concrete cracks in these control joints, this is exactly what we had hoped for. Typically, concrete cracks very soon after it is poured, often the same day. We do everything we can to control cracking, but there is NO GUARANTEE that concrete will not crack in other places. Cracks that are 3/16” of one inch or less (in height or gap) are considered normal and are within industry standards.
Discoloration
Another common misconception about concrete is color. It is not possible for us to match exact color of your porch to your sidewalk or to your driveway. Sometimes even your driveway may not match exactly since most driveways need two or more loads of concrete. This is especially true if concrete placements are made on different days or if you have color added to your concrete. Most of these color variations are minor and most will fade over time, but outcome is ultimately unknown.
Surfaces
A common misconception is that your driveway, porch or sidewalk surface will last and hold indefinitely. Unfortunately, this is not true. Exterior concrete is subject to inclement weather, sunlight exposure and heavy vehicle traffic. These result in normal wear on the surface of the concrete.
Texture
It is possible that your patio and driveway, or your neighbor’s concrete with the same finish applied may appear to have a different texture or finish than yours. This is common and is no cause for concern. Concrete is a wearing surface and it will also change color over time.
PAYMENT/PRICING AGREEMENT
S&S Outdoor LLC reserves the right to set up a payment agreement and/or contracts with the General Contractor and/or Home Owner prior to any work being performed. Payment agreements may include a down payment and payments as dictated by completion of work.
We strive for competitive prices for all services offered. Craftsmanship, experience and pride in work is what S&S Outdoor has built our business on; we feel you’ll find our work worth every penny spend and, in following the care guidelines, you’ll be able to enjoy your concrete for years to come.
You may receive a property lien notice. A construction lien is a claim made against a property by a contractor or other professional who has supplied labor or materials for work on that property. Construction liens are designed to protect professionals from the risk of not being paid for services rendered. Rest assured that this is just a notice, and no further action is taken once all sub-contractors have been paid.
WARRANTY INFORMATION
Cracked Concrete
The industry standard for repair or replacement is greater than a 3/16 of an inch displacement (either height or gap). We may warranty cracks that exceed 3/16 of an inch in height or gap.
Popped or Flaked Concrete
We may repair or replace a portion of our work if a minimum of 20% of the total work area is popped or flaking, except for the driveway approach.
Care of Concrete
Care and protection of concrete after completion of work is the responsibility of the General Contractor and/or Home Owner; S&S Outdoor is NOT responsible for any damage, discoloration or other issues resulting in failure to follow the care instructions below.